Question 1

Does Omni Field work for a security business in Durban?

Accepted Answer

Yes. Teams working across Umhlanga, Pinetown, Westville, Ballito and the wider KwaZulu-Natal area use it to schedule alarm installations and CCTV fitting, dispatch the nearest technician, and send the invoice before leaving site. Prices are shown and charged in Rand.

Question 2

Can security technicians produce a service report from the app?

Accepted Answer

Job documents are generated from the job itself and can be emailed to the customer from site. Security service providers register with the Private Security Industry Regulatory Authority, and alarm work is usually covered by a monitored service agreement. Omni Field stores the record against the job so it can be found later without going through a filing cabinet.

Question 3

Does it keep working when the signal drops or the power goes out?

Accepted Answer

The mobile app captures job details offline and syncs when the connection returns, which matters on sites with poor coverage and during load shedding. Nothing a technician records on site is lost because the network was not there.

Question 4

What does it cost for a small Durban team?

Accepted Answer

There is a free plan for a solo operator. Paid plans start at R119 a month plus R99 per technician seat, including 15% VAT, and only technicians use a paid seat. Admin and viewer users are free.

Job management software for security technicians in Durban