Question 1

What reports come built in?

Accepted Answer

The platform ships with a business overview dashboard, revenue and accounts receivable reporting, job completion analytics, technician performance metrics and per-client history. Between them they cover active jobs, income, overdue invoices, average job duration, first-time fix rate and team utilisation. Date ranges are adjustable on every one of them.

Question 2

How current are the numbers?

Accepted Answer

Dashboards read live data, so a job completed this morning shows in today's figures without anyone rebuilding a spreadsheet. You choose the date range you want and can compare one period against another. Reports can also be scheduled, so a recurring summary arrives on time without anyone remembering to run it.

Question 3

Can I build a report that is not on the list?

Accepted Answer

Yes. The custom report builder combines data points from jobs, invoices, customers, attendance, leave and asset records into your own layout. Templates can be saved and reused, and delivery can be scheduled. Anything you build exports to PDF or CSV, so it can go into a board pack or straight to your accountant.

Question 4

Can I export the data?

Accepted Answer

Yes. Every report exports to PDF or CSV in one click, so figures can move into a spreadsheet, a board pack or your accountant's system. Location history, timesheets and client reports export the same way. Exports carry the date range and filters you applied, so a number can be traced back later.

Question 5

Can I see which customers are worth the most?

Accepted Answer

Yes. Client statistics show each customer's job history, total spend and service frequency on one profile, so your regular accounts are easy to identify. The same view shows who has not been back for a while, which makes a follow-up campaign straightforward to build. Client reports export for sharing or review.

Data-driven decisions. Not guesswork.