Question 1

Is a job card the same as a work order?

Accepted Answer

No, though they are often merged. A work order is the instruction issued before the visit. A job card is the record of what was actually done during it. Digital systems commonly hold both on one job, with the instruction at the top and the evidence below.

Question 2

Does a digital job card work without signal?

Accepted Answer

In Omni Field, yes, within limits. The technician app is offline tolerant: entries, notes and photos are held in a sync queue and uploaded once the connection returns. It is not a fully offline application, so plan for a sync rather than assuming every feature behaves identically without a network.

Question 3

How long should job cards be kept?

Accepted Answer

Keep them at least as long as your warranty period and your tax record retention obligations, and longer for safety critical trades. Digital storage makes this cheap. Check the retention rules that apply to your trade and your jurisdiction rather than relying on a general rule.

Job card