Question 1

Can technicians check stock before they leave for a job?

Accepted Answer

Yes. Stock levels are visible in the mobile app, so a technician can confirm a part is available before travelling and log what they use once on site. Usage deducts from stock automatically and is costed against that job. Transfers between the store and a vehicle can be requested from the field.

Question 2

Will I be warned before a part runs out?

Accepted Answer

Yes. Set a minimum level for any item and Omni Field sends a low-stock alert by email and in-app when it drops below your threshold. Thresholds are set per item, so fast-moving consumables can be watched more closely than rarely used spares. Supplier details sit on the item, so reordering does not need a separate spreadsheet.

Question 3

Can I track customer equipment as well as my own stock?

Accepted Answer

Yes. Asset records hold the equipment installed at a customer site with model number, serial number, warranty dates and full maintenance history. That history follows the asset, so any technician can see what was done last time and when the next service is due. It suits HVAC, solar and pump maintenance contracts.

Question 4

How do stock counts work?

Accepted Answer

Counts are done in the app with QR code scanning rather than on a clipboard, and every adjustment writes to an audit trail showing who changed what and when. Stock is tracked per location, so a warehouse and a vehicle are counted separately. Job usage is already deducted, so counts start from a realistic figure.

Question 5

Does inventory work across more than one branch?

Accepted Answer

Yes. Each branch or vehicle holds its own stock, and transfers between them are tracked so the figures stay honest. Reporting can be viewed per location or consolidated across the business. Valuation reporting shows what the stock on hand is worth, which is the number your accountant asks for at month end.

Never arrive at a job without the right parts.