Job card and job management app for gas installers in Cape Town

Built for the way Cape Town gas installers actually work

The mountain splits the city, so a team covering both the Atlantic Seaboard and the northern suburbs is really covering two service areas. A certificate issued through the register is not handed to the client, the conveyancer asks for it months later, and the installer is searching a phone for the number. Omni Field puts the schedule, the technician’s location, the job record and the invoice in one place, so the job that was finished this morning is invoiced this morning.

Winters are wet and wind-driven from June to August, and summers are dry with the south-easter running hard, which shapes the year for gas installers here: gas hob and stove installations and gas geyser installations do not arrive evenly across twelve months. Recurring work can be scheduled ahead of the season it belongs to, and emergency callouts can be dropped into a day that is already planned without losing the rest of it.

Areas covered around Cape Town

Teams using Omni Field dispatch across Sea Point, Claremont, Constantia, Durbanville, Bellville, Table View and Somerset West, and anywhere else in Western Cape. Jobs carry an address and a pin, the dispatcher can see which technician is nearest, and the customer gets an arrival window rather than "sometime this afternoon".

• Sea Point
• Claremont
• Constantia
• Durbanville
• Bellville
• Table View
• Somerset West

The work, and the paperwork that follows it

Gas installers in Cape Town book gas hob and stove installations, gas geyser installations, cylinder cage and pipework, gas certificates for property transfer and annual inspections and cylinder exchange. Each of those leaves site with a gas certificate of conformity, photographs of the installation and an invoice.

Gas installations must be certified by a practitioner registered with SAQCC Gas under the Pressure Equipment Regulations, and liquefied petroleum gas work follows SANS 10087-1. Omni Field generates the job document from the job record itself and stores it against that job, so the copy the customer received and the copy you can find later are the same document.

A week of gas installation work in Cape Town

A working week here usually mixes booked work with whatever comes in that morning. Cylinder cage and pipework and gas certificates for property transfer can be planned days ahead and slotted against the technician who is already working that side of Cape Town. Emergency gas hob and stove installations cannot, and they arrive on the days you are already full.

Omni Field keeps both on one schedule. A dispatcher can see who is free, who is nearest and what is already booked, move a job without phoning three people, and tell the customer when someone will actually arrive. Recurring work, the kind that renews quietly if you never miss it, is scheduled once and repeats.

The record follows the technician rather than the office: job notes, photographs, the customer’s signature and a gas certificate of conformity are captured against the job on site. By the time the bakkie is back on the road, the invoice can already be with the customer.

Load shedding and patchy signal

The mobile app captures job details, photographs and signatures offline and syncs when the connection returns. A technician on a site with no coverage, or working through a load shedding slot, still records the job properly, and nothing has to be re-entered from memory that evening.

What it costs

There is a free plan for a solo operator. Paid plans start at R149 a month including one technician seat, then R149 per extra seat, including 15% VAT. Viewer users are free, and admin seats are R99 a month on PaYu and R199 on Growth. Prices are shown and charged in Rand, so there is no exchange rate between the quote and the debit order.