Question 1

Which Cape Town trades use Omni Field?

Accepted Answer

Water-saving plumbing, solar installation, HVAC, cleaning, pest control and electrical contracting are the trades this page is built around. Each of them runs on the same job record: schedule, dispatch, capture photos and compliance notes on site, then invoice. Heritage properties and water-wise work both benefit from a documented job history per address.

Question 2

What currency will I be billed in?

Accepted Answer

Prices are shown in South African Rand and billing is processed in Rand, which is the local currency for a Cape Town business. All advertised prices include 15% VAT, and the Rand amount is shown before you pay. Free is R0, PaYu is R119 per month plus R99 per technician, and Growth is R349.

Question 3

Does it keep working when a job site has no signal?

Accepted Answer

The mobile app is offline-tolerant, so a technician in a basement in the CBD or out past Hout Bay can carry on updating the job. Changes are queued and sync when the phone reconnects. It is resilient to gaps rather than independent of the network, so expect a sync at some point in the day.

Question 4

Is support in my time zone?

Accepted Answer

Yes. Support runs Monday to Friday, 8AM to 5PM SAST, from the Cape Town office, so you are dealing with the same working day rather than an overnight queue. Email enquiries get a reply within one business day, and a live demonstration with a product specialist can be booked from the site.

Job Management Software for the Mother City