Question 1

Is preventive maintenance worth the extra visits?

Accepted Answer

It depends on what a failure costs. Where a breakdown means lost production, spoiled stock or an emergency callout rate, planned visits are usually cheaper. Where the equipment is inexpensive and easily replaced, reactive maintenance can be the rational choice.

Question 2

How do I sell preventive maintenance to a customer?

Accepted Answer

With their own equipment history. Showing what failed, when, and what the emergency callout cost is more persuasive than a general argument about reliability. An asset register with a visit history is what makes that conversation possible.

Question 3

How is preventive maintenance scheduled in Omni Field?

Accepted Answer

Through recurring job templates that generate the visits on a daily, weekly, monthly or custom schedule and can auto-assign a preferred technician. The service history stays attached to the customer asset, so each visit builds the record.

Preventive maintenance