Question 1

Is Omni Field an alternative to ServCraft?

Accepted Answer

Yes. Both are South African job management platforms for trade businesses, and both cover quoting, scheduling, job cards and invoicing. The practical difference is reach: Omni Field displays prices in local currency across seven African countries and sends customer updates over WhatsApp from the job record.

Question 2

What does Omni Field cost?

Accepted Answer

There is a Free plan at R0. PaYu is R119 per month plus R99 per technician seat. Growth is R349 per month including one technician, then R189 per extra seat. Business is quoted. All advertised prices include 15% VAT, and admin and viewer users are free.

Question 3

Does Omni Field work outside South Africa?

Accepted Answer

Yes. Prices display in local currency for South Africa, Nigeria, Ghana, Kenya, Egypt, Rwanda and Côte d'Ivoire, and billing is processed in Rand with the Rand amount shown before payment. There are country pages for nine African markets.

Question 4

Can customers be updated on WhatsApp?

Accepted Answer

Yes. Job notifications go out over WhatsApp and email from inside the job record, using templates you configure and can preview. Opt-outs are recorded and honoured. There is no customer facing SMS channel.

Question 5

Where does the information about ServCraft on this page come from?

Accepted Answer

From ServCraft's public website at servcraft.co.za, checked on 6 September 2026. This page describes Omni Field's own capabilities and how ServCraft presents itself, and makes no claim about features ServCraft does or does not offer.

Omni Field and ServCraft, compared for South African trades