Question 1

Is Omni Field an alternative to ServiceTitan?

Accepted Answer

For small and mid-sized African contractors, yes. Both cover dispatch, job tracking, quoting and invoicing. ServiceTitan sells into the North American market and writes for larger contracting businesses, which is a different shape of company to the ones Omni Field is built for.

Question 2

Can I see Omni Field's pricing without talking to sales?

Accepted Answer

Yes. Prices are published on the pricing page and you can start a 30 day trial without a credit card. Free is R0, PaYu is R119 per month plus R99 per technician seat, and Growth is R349 per month including one technician.

Question 3

Does Omni Field include GPS tracking and route planning?

Accepted Answer

Yes, both are part of the platform. GPS gives live technician positions, site geofences raise arrival and departure alerts, and clock-in is verified against the geofence. Route planning orders up to 60 stops around their appointment windows, and the times shown are traffic aware.

Question 4

How are Omni Field's AI tools charged?

Accepted Answer

AI usage is metered against credits that you purchase, and several of the twelve tools are gated by plan tier. AI is not included at no extra cost, so treat credit spend as a budget line rather than an unlimited extra.

Question 5

Where does the information about ServiceTitan on this page come from?

Accepted Answer

From ServiceTitan's public website at servicetitan.com, checked on 3 September 2026. This page states what Omni Field does and how ServiceTitan presents itself, and does not claim that ServiceTitan lacks any feature.

Omni Field and ServiceTitan, compared for African contractors