Job card and job management app for roofing crews in Pietermaritzburg

Omni Field is job management software for roofing crews in Pietermaritzburg. It schedules callouts across Hilton, Howick, Scottsville and the rest of KwaZulu-Natal, tracks who is closest to the next job, captures a site risk assessment, photographs of the work and an invoice on site, and invoices in Rand. It keeps working offline when the signal or the power drops.

Built for the way Pietermaritzburg roofing crews actually work

A capital city with the Midlands on its doorstep: a team can be in Scottsville in the morning and on a Howick smallholding after lunch, with the N3 in between. Quotes are won or lost on photographs of the damage, and photographs stuck on one person’s phone are not a quote. Omni Field puts the schedule, the technician’s location, the job record and the invoice in one place, so the job that was finished this morning is invoiced this morning.

Hot, wet summers with afternoon storms and cool, dry winters, with mist on the Hilton side that stops outdoor work in the mornings, which shapes the year for roofing crews here: leak repairs and roof replacements do not arrive evenly across twelve months. Recurring work can be scheduled ahead of the season it belongs to, and emergency callouts can be dropped into a day that is already planned without losing the rest of it.

Areas covered around Pietermaritzburg

Teams using Omni Field dispatch across Hilton, Howick, Scottsville, Hayfields, Chase Valley, Northdale and Edendale, and anywhere else in KwaZulu-Natal. Jobs carry an address and a pin, the dispatcher can see which technician is nearest, and the customer gets an arrival window rather than "sometime this afternoon".

  • Hilton
  • Howick
  • Scottsville
  • Hayfields
  • Chase Valley
  • Northdale
  • Edendale

The work, and the paperwork that follows it

Roofing crews in Pietermaritzburg book leak repairs, roof replacements, waterproofing, gutter work and storm damage assessments. Each of those leaves site with a site risk assessment, photographs of the work and an invoice.

Work at height falls under the Occupational Health and Safety Act construction regulations, and new residential work involves the home builders registration scheme. Omni Field generates the job document from the job record itself and stores it against that job, so the copy the customer received and the copy you can find later are the same document.

A week of roofing work in Pietermaritzburg

A working week here usually mixes booked work with whatever comes in that morning. Waterproofing and gutter work can be planned days ahead and slotted against the technician who is already working that side of Pietermaritzburg. Emergency leak repairs cannot, and they arrive on the days you are already full.

Omni Field keeps both on one schedule. A dispatcher can see who is free, who is nearest and what is already booked, move a job without phoning three people, and tell the customer when someone will actually arrive. Recurring work, the kind that renews quietly if you never miss it, is scheduled once and repeats.

The record follows the technician rather than the office: job notes, photographs, the customer’s signature and a site risk assessment are captured against the job on site. By the time the bakkie is back on the road, the invoice can already be with the customer.

Load shedding and patchy signal

The mobile app captures job details, photographs and signatures offline and syncs when the connection returns. A technician on a site with no coverage, or working through a load shedding slot, still records the job properly, and nothing has to be re-entered from memory that evening.

What it costs

There is a free plan for a solo operator. Paid plans start at R149 a month including one technician seat, then R149 per extra seat, including 15% VAT. Viewer users are free, and admin seats are R99 a month on PaYu and R199 on Growth. Prices are shown and charged in Rand, so there is no exchange rate between the quote and the debit order.

Questions from Pietermaritzburg roofing crews

Does Omni Field work for a roofing business in Pietermaritzburg?
Yes. Teams working across Hilton, Howick, Scottsville, Hayfields and the wider KwaZulu-Natal area use it to schedule leak repairs and roof replacements, dispatch the nearest technician, and send the invoice before leaving site. Prices are shown and charged in Rand.
Can roofing crews produce a site risk assessment from the app?
Job documents are generated from the job itself and can be emailed to the customer from site. Work at height falls under the Occupational Health and Safety Act construction regulations, and new residential work involves the home builders registration scheme. Omni Field stores the record against the job so it can be found later without going through a filing cabinet.
Does it keep working when the signal drops or the power goes out?
The mobile app captures job details offline and syncs when the connection returns, which matters on sites with poor coverage and during load shedding. Nothing a technician records on site is lost because the network was not there.
What does it cost for a small Pietermaritzburg team?
There is a free plan for a solo operator. Paid plans start at R149 a month plus R149 per technician seat, including 15% VAT. Viewer users are free; admin seats are R99 per month on PaYu and R199 on Growth.
How do my Pietermaritzburg clients pay me?
Every invoice carries a Paystack payment link, so a client in Hilton or Howick pays by card or instant EFT from the message on their phone, in Rand, and the invoice is marked paid without anyone retyping a reference. Settlement reaches your bank account in two to three business days with a 1% transaction charge, and there is no separate merchant account to open. Cash and EFT payments can still be recorded against the invoice by hand.