Question 1

Which Nairobi trades does it cover?

Accepted Answer

Solar installation, electrical work including certificates of compliance, plumbing for apartment blocks, commercial cleaning, security installation and pest control. Teams working from the CBD out to Karen and Westlands are dispatched from one board, and route optimisation orders each technician's day by shortest path across up to 12 stops.

Question 2

Can I invoice in Kenyan shillings?

Accepted Answer

Yes. You can invoice in Kenyan shillings the moment a job is signed off, then record each payment and its reference as it lands so your books match reality. Card collection inside the invoice itself is currently South Africa only. Subscription billing is processed in South African Rand.

Question 3

What will the subscription cost me in Kenya?

Accepted Answer

Prices are displayed in Kenyan shillings at a fixed rate rather than a moving market rate, and the Rand amount is shown before you pay, because billing is processed in South African Rand. All advertised prices include 15% VAT. The 30-day free trial does not ask for a credit card.

Question 4

Will it suit customers who expect a digital service?

Accepted Answer

Yes. Customers get a branded portal where they can check job status, view invoices and estimates and log new requests, plus automatic updates by email and WhatsApp. There is no customer-facing SMS channel. Job reports carry before and after photos and a signature, which is what a digital-first client expects to receive.

Job & Field Service Management Software for Nairobi, Kenya