Question 1

Which Lagos trades use Omni Field?

Accepted Answer

Electrical contracting, plumbing, solar installation, cleaning, pest control and security services, the trades that Lagos's growth and power situation keep in demand. Teams working across the mainland and the islands are dispatched from one board, with live GPS positions so the nearest technician takes the urgent call.

Question 2

What currency will I see and be billed in?

Accepted Answer

Prices are displayed in naira for Nigerian visitors at a fixed rate rather than a moving market rate, and billing itself is processed in South African Rand. The Rand amount is always shown before you pay. All advertised prices include 15% VAT. Free is R0 and PaYu starts at R119 per month.

Question 3

How do we invoice and collect payment in Nigeria?

Accepted Answer

You can invoice from the field the moment a job is signed off, send it by email or WhatsApp, and record each payment and its reference against the invoice so your books match the bank. Card collection inside the invoice runs on a linked South African bank account, so it is currently South Africa only.

Question 4

Does it keep working through power and network outages?

Accepted Answer

The mobile app is offline-tolerant, so a technician in Lekki or Ikeja can carry on updating jobs and capturing photos when the connection drops, and the queued changes sync once they are back online. It is built for the gaps rather than for permanent disconnection, so plan on the phone reconnecting during the day.

Job & Field Service Management Software for Lagos, Nigeria