Question 1

Which Harare trades does it suit?

Accepted Answer

Solar installation and maintenance, electrical contracting, plumbing across suburbs such as Borrowdale and Greendale, cleaning, security services and pest control. Solar businesses can run installations as phased projects, track equipment by serial number and warranty date, and schedule the recurring maintenance visits that follow the install.

Question 2

Does it keep working through power cuts?

Accepted Answer

The mobile app is offline-tolerant, so technicians keep capturing job updates, photos and signatures during an outage and the queued changes sync once they are back online. It reduces what an outage costs you rather than removing the need for connectivity. The app runs in a phone browser, so no desktop power is needed.

Question 3

What currency will a Zimbabwean business be billed in?

Accepted Answer

Billing is processed in South African Rand, and prices are shown in Rand for Zimbabwe. Local currency display currently covers South Africa, Nigeria, Ghana, Kenya, Egypt, Rwanda and Cote d'Ivoire. All advertised prices include 15% VAT, and the 30-day free trial does not ask for a credit card.

Question 4

How does it help a lean operation do more?

Accepted Answer

By removing repeat admin. Job reports generate themselves from the work, recurring jobs create themselves on schedule, invoices come from the completed job, and reminders chase overdue payment by email and WhatsApp. Admin and viewer users cost nothing, so office capacity does not have to be paid for in seats.

Job & Field Service Management Software for Harare, Zimbabwe