Job card and job management app for cleaning teams in East London

Built for the way East London cleaning teams actually work

Jobs run along the coast from Gonubie to the city and inland to Mdantsane, with the Buffalo City road network deciding how many callouts fit in a day. Billing follows attendance, so a shift nobody recorded is a shift nobody can charge for. Omni Field puts the schedule, the technician’s location, the job record and the invoice in one place, so the job that was finished this morning is invoiced this morning.

Humid summers with coastal rain and mild winters, so damp, rust and mould drive a steady share of repair work, which shapes the year for cleaning teams here: office contracts and post-construction cleans do not arrive evenly across twelve months. Recurring work can be scheduled ahead of the season it belongs to, and emergency callouts can be dropped into a day that is already planned without losing the rest of it.

Areas covered around East London

Teams using Omni Field dispatch across Vincent, Beacon Bay, Nahoon, Gonubie, Berea, Southernwood and Mdantsane, and anywhere else in the Eastern Cape. Jobs carry an address and a pin, the dispatcher can see which technician is nearest, and the customer gets an arrival window rather than "sometime this afternoon".

• Vincent
• Beacon Bay
• Nahoon
• Gonubie
• Berea
• Southernwood
• Mdantsane

The work, and the paperwork that follows it

Cleaning teams in East London book office contracts, post-construction cleans, deep cleans, window cleaning and once-off residential jobs. Each of those leaves site with a signed attendance record, a checklist and an invoice.

Work is governed by the Occupational Health and Safety Act rather than a trade register, and commercial contracts usually specify attendance and scope. Omni Field generates the job document from the job record itself and stores it against that job, so the copy the customer received and the copy you can find later are the same document.

A week of cleaning work in East London

A working week here usually mixes booked work with whatever comes in that morning. Deep cleans and window cleaning can be planned days ahead and slotted against the technician who is already working that side of East London. Emergency office contracts cannot, and they arrive on the days you are already full.

Omni Field keeps both on one schedule. A dispatcher can see who is free, who is nearest and what is already booked, move a job without phoning three people, and tell the customer when someone will actually arrive. Recurring work, the kind that renews quietly if you never miss it, is scheduled once and repeats.

The record follows the technician rather than the office: job notes, photographs, the customer’s signature and a signed attendance record are captured against the job on site. By the time the bakkie is back on the road, the invoice can already be with the customer.

Load shedding and patchy signal

The mobile app captures job details, photographs and signatures offline and syncs when the connection returns. A technician on a site with no coverage, or working through a load shedding slot, still records the job properly, and nothing has to be re-entered from memory that evening.

What it costs

There is a free plan for a solo operator. Paid plans start at R149 a month including one technician seat, then R149 per extra seat, including 15% VAT. Viewer users are free, and admin seats are R99 a month on PaYu and R199 on Growth. Prices are shown and charged in Rand, so there is no exchange rate between the quote and the debit order.